Physical Address for a call out if required.
Please include as much detail as possible. Please email us any video- or images of the fault, or let us know what action you would require?
Medicare usually offers a 12 month warranty on locally manufactured items or devices we import and supply - unless you have a specific longer warranty from us. This is 12 months from the original sale, and does not cover user damage or wear and tear. Please refer to our standard terms and conditions of sale for warranty terms of sale.
If your device is out of warranty, or we did not supply it originally, we can quote you for the repair or service.