Office Closure Notice: Medicare Hospital Equipment will be closed for our Annual Holidays from the afternoon of the 22nd of December, until Wed morning the 5th of January 2022.


Please enter the Reporter's Name and Surname
Please enter your email address where we can contact you.
Please list your landline and mobile telephone numbers where we can contact you.
Please enter the facility details.
Physical Address for a call out if required.
Please enter the original Medicare Invoice Number, or ProForma Invoice Number, or reference number for us to trace the original sale.
Please let us know what is this? Eg. Scale, Pulse Oximeter, Oxygen Concentrator etc.
Please add the brand name if applicable; eg. Weinmann or Corpuls or Olive etc.
Please enter the Model Number or Model Name; eg. corpuls3 or OLV-5 etc.
For Medical Devices, we require a Serial Number.
Please include as much detail as possible. Please email us any video- or images of the fault, or let us know what action you would require?
We try to assess the damage using a video clip or photographic information provided. If you require a call out, we will send you a quote to come out and assess the issue.
Medicare usually offers a 12 month warranty on locally manufactured items or devices we import and supply - unless you have a specific longer warranty from us. This is 12 months from the original sale, and does not cover user damage or wear and tear. Please refer to our standard terms and conditions of sale for warranty terms of sale.
If your device is out of warranty, or we did not supply it originally, we can quote you for the repair or service.