Medicare Hospital Equipment - Supplier of Medical Equipment and Hospital Furniture. Our landlines are currently dropping - please chat on whatsapp or try our mobiles if you cannot get through.

MEDICARE TECHNICAL TICKET

Please enter the Reporter's Name and Surname
Please enter your email address where we can contact you.
Please list your landline and mobile telephone numbers where we can contact you.
Please enter the facility details.
Physical Address for a call out if required.
Please enter the original Medicare Invoice Number, or ProForma Invoice Number, or reference number for us to trace the original sale if you purchased this device with Medicare.
Please let us know what device is this? Examples of devices we can service: Scales, Patient Monitors, CTG Monitors or -Capabilities, AEDs, Defibrillators, Wheelchair Repairs, Hospital Bed Repairs.
Please add the brand name if applicable; eg. Weinmann or Corpuls or Olive etc.
Please enter the Model Number or Model Name; eg. corpuls3 or OLV-5 etc.
For Medical Devices, we require a Serial Number.
Please include as much detail as possible. Please email us any video- or images of the fault, or let us know what action you would require?
We try to assess the damage using a video clip or photographic information provided. If you require a call out, we will send you a quote to come out and assess the issue.
Medicare usually offers a 12 month warranty on locally manufactured items or devices we import and supply - unless you have a specific longer warranty from us. This is 12 months from the original sale, and does not cover user damage or wear and tear. Please refer to our standard terms and conditions of sale for warranty terms of sale.
If your device is out of warranty, or we did not supply it originally, we can quote you for the repair or service.

KEMPTON PARK BRANCH

PRETORIA BRANCH

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DURBAN BRANCH